WHAMetrics Analytics
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WHAMetrics Analytics

Measure and act on WhatsApp group engagement with segments, trends, and follow-ups
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Turn your group conversations into measurable outcomes. WHAMetrics Analytics gives you a hands-on way to see what’s working inside your WhatsApp communities and act on it. Connect your WhatsApp Business account, pick the groups you manage, and the workspace fills with message activity, member growth, response speed, link clicks, and media engagement. Slice by date range, day of week, or content type to pinpoint when participation peaks and which formats land best. Save views for weekly reporting, export to CSV for quick sharing, or wire data into Sheets/BI to keep your stakeholders in sync. Set alerts for sudden drops in replies or spikes in spam so you can step in before problems snowball.

Plan and run campaigns without leaving your workflow. Build a lightweight calendar, tag each post to a campaign, and watch live metrics roll in—opens, replies, reactions, forwards, and click-throughs from tracked links. Compare message variations to find the copy that triggers the most responses, then scale that tone in future sends. Create segments based on real actions (joined in last 30 days, replied in the last week, clicked but didn’t answer, lurkers who only view media) and schedule respectful follow-ups to nudge momentum. Drip sequences honor opt-in preferences and frequency caps, so re-engagement stays compliant and human. When it’s time to report, pull cohort views that show how new members ramp, where they stall, and what content revives them. more

Review summary

Features

  • Real-time dashboards for message volume, engagement depth, and response speed
  • Segmentation by behavior (joins, replies, clicks, reactions, silence windows)
  • Campaign tagging, A/B comparisons, and drip follow-ups with frequency caps
  • Link tracking with UTM support and conversion passthrough to external tools
  • Cohort analytics for onboarding, retention, and re-engagement
  • Topic trends, sentiment signals, and spam/keyword alerts
  • Unresolved-question queues and suggested replies based on past resolutions
  • Auto-summaries of long threads for quick catch-up
  • Exports to CSV, Google Sheets, and BI connectors
  • Role-based permissions, masked identifiers, and consent/audit logs

How It’s Used

  • Launch calendar: test message variants across groups and scale the winning copy
  • Community health: monitor peak hours, staff moderators, and prevent spam bursts
  • Education programs: track lesson participation via polls and reactions
  • nudge drop-offs
  • Customer support: surface recurring issues, reduce time-to-first-response, close loops
  • Product feedback: tag themes, sync tasks to Jira/GitHub, measure adoption in betas
  • Re-engagement: segment lurkers or click-no-reply users and send respectful reminders
  • Event ops: measure RSVP intent from reactions, automate session reminders by cohort
  • Reporting: export weekly dashboards to stakeholders without manual spreadsheet work

Plans & Pricing

Starter

$14.90 per month

Analytics for up to 3 groups
Retargeting for up to 150 users
WhatsApp groups only

Standard

$39.80 per month

Analytics for up to 10 groups
Retargeting for up to 500 users
WhatsApp groups only

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